Privacy Policy of XPAT VOICE


Protecting your privacy is very important to us. We're telling you about our privacy policy so you know what information we collect, why we collect it, and what we do with it. This privacy notice is for XPAT VOICE Organization ("us"‚ “we", or “our") its website “xpatvoice.com". This site is referred to as “xpatvoice.com". Our services are maintained and operated by “GreenIT" organization. xpatvoice.com does not collect your name, email address, location or other similar information unless you choose to provide it. We do collect other limited information automatically from visitors who read, browse, and/or download information from our site or app or use our features. We do this so we can understand how the site is being used and how we can make it more helpful. The bottom line is that our Services keep users information confidential and does not sell any information that we get after your sign up process to any third party. We at xpatvoice.com value our user's privacy and collect their information only after their consent so that they can make the most of our features and have a great overall experience.

1. Information We Collect

The information we collect from you comprises of the general information that we collect from all users and some specific information that you provide us upon registering on the xpatvoice.com website. The information we gather is only for improving your experience and giving you better versions of our features.

1.1 When you browse:

Certain information about your visit can be collected when you browse our website. When you browse xpatvoice.com, we, and in some cases our third-party service providers, can collect the following types of information about your visit, including:

  • IP address (an IP or internet protocol address is a number that is automatically assigned to a device connected to the web)
  • Approximate geographic location based on the IP address of the users local system or internet service provider.
  • Operating system (which is software that directs a computers basic functions such as executing programs and managing storage) for the device that you are using and information about the browser you used when visiting the site.
  • Date and time of your visit.
  • Pages you visited.
  • Address of the website that connected you to xpatvoice.com (such as google.com)
  • Device type (desktop computer, tablet, or type of mobile device)
  • Screen resolution
  • Browser language
  • Geographic location
  • Time spent on pages
  • Scroll depth - The measure of how much of a web page was viewed
  • User events (e.g. clicking a button)

We use this information to measure the number of visitors to our site and its various sections, to help make our site more useful to visitors, and to improve our outreach through digital advertising. Also, this information is sometimes used to personalize the content we show to you on third-party sites.

1.2 General information and permissions:

The general information we collect is applicable to all our xpatvoice.com users. All these permissions except for the users device information is obtained only after the users consent. Whenever we collect any information of the user, it is transmitted to us in a secure way.

Information you provide us directly:
The information you provide us directly is upon Signing up. There are two types of accounts present on xpatvoice.com “Affiliate Account" and “Basic User Account", “Affiliate Account" type is available for expats in the Middle East Diaspora and all over the world. Through this account you can promote your business on our Local platform by creating events with the permission of XPAT VOICE Administrators, posting promotions and much more on a Special Page. “Basic User Account" is your own account through which you can create personal events and share posts and utilize internal “Text Communications Facility" between friends online. “Affiliate Account" users can set a type of business Organization with the permission of XPAT VOICE Administrator, such as School & Education Platforms and Other initiatives to their accounts which will be visible on their profiles. They can also add Bio, website, contact info and their addresses in Profile section which is also exclusive for “Affiliate Account". Creating a “Affiliate Account" will also add their business names to the list of Places/Organization in Local area of the Diaspora. A personal account can not have any of these features, however it can create an event or a discussion in the same way as a “Affiliate Account" on XPAT VOICE Forum. Both the “Affiliate Account" and “Basic User Account" can use all the features that we offer on XPAT VOICE Website such as XPAT VOICE Blog etc. 1.2.1 Account information:
For “Affiliate Account" when you sign up you will provide us with your “Business type", “Full Name", “Email Address", “Password", “Location" and “Profile Picture"(optional). Later an “Affiliate Account" through its profile can add its “Bio", “Website", “Contact" and “Address". For “Basic User Account" you provide us with your “Full Name", “Email Address", “Password", “Location" and “Profile Picture"(optional). All of this information can be edited via your Profile. A “Basic User Account" profile is not viewable to other users whereas all users can view a “Affiliate Account" Profile page for authenticity purposes.

1.2.2 Global XPAT VOICE Members:
Our Global Forum and Blog feature is currently available in all countries users can share posts, likes and comments in the form of Discussions. This is purely user generated data and we do not own anything.

  1. When you share a post (e.g., an update, image or article) publicly, it can be viewed by everyone of XPAT VOICE members and re-shared anywhere.
  2. Your Personal profile is not public and no other user can view your profile, however Business profile can be viewed by anyone.
  3. We let senders know when you like or comment on their post.
  4. At any point of time a user can delete his post or report the other users post if he finds it inappropriate.


  • 1.2.3 Local XPAT VOICE Members:
    xpatvoice.com features is currently available for all registered users only globally. If you have created an account your location will be visible to us. Local and international users can create and share posts, likes and comment. They can also join events created by xpatvoice.com. This is purely user generated data and we do not own anything.
    1. When you share a post (e.g., an update, image or article) publicly, it can be viewed by everyone and re-shared only on xpatvoice.com. Members, will be able to find and see your publicly-shared content, including your name and photo (if you have provided one).
    2. Your Personal profile is not public and no other user can view your profile, however Business profile can be viewed by anyone.
    3. Similarly when you share an event publicly, it can be viewed by other members and re-shared. Members, will be able to find and see your publicly-shared content, including your name and photo (if you have provided one). Anyone can comment and mark interested on an event.
    4. At any point of time a user can delete his post or report the other users post if he finds it inappropriate.


  • 1.2.4 XPAT VOICE Advertising:
    XPAT VOICE allows you to advertise your business content on its website with XPAT VOICE administration approval. Personal profile is not public, however Business profile is public but for both accounts no user can view any other users full profile without consent.
  • This is governed by the security and privacy policies of their respective websites. You should review the privacy policies of all websites before using them so that you understand how your information may be used. For app analytics, we use Google(Firebase) and Facebook analytics and for crashes and issue investigation, we use Crashlytics. These analytics do not collect your personal information and only help us in improving your experience.

  • 2.1 Account information:
    None of the users posts, comments, events, Deeds and Past history is shared with any third party companies. At any given time the user can delete his or her account with XPAT VOICE global permanently.

  • 2.1.1 Global XPAT VOICE Users:
    We store our users posts, likes, comments and whether they have reported a particular post. This information is stored in order to display it on the application and website. None of this is shared with any third party. At any time if the user wants, he can delete a particular post or report any other users post if he finds it inappropriate.

  • 2.1.2 Local XPAT VOICE Users:
    For this feature we store users posts, likes, comments, events made and whether they have reported a particular event or a post. This information is stored in order to display it on the application and website. None of this is shared with any third party. At any time if the user wants, he can delete a particular post or report any other users post if he finds it inappropriate.

  • 2.1.3 Community Guidelines:
    Our Community Guidelines aka Terms and Conditions we suggest you read carefully and give us any feedback that will support a smooth running of the website.

  • 2.2 E-mail Marketing purposes:
    The information that you provide us directly after signing up, which includes your “Full Name" and “Email Address", is used for sending you a more personalized email and newsletters regarding our exciting updates. Only registered users who have an account with xpatvoice.com or the ones who have specifically subscribed to our News and Events page fall under this category. At any point in time, members can unsubscribe from our newsletter following which he/she will not get any personalized emails from us. You are not obligated to respond to polls or surveys.

  • 2.3 Customer support:
    At any point in time our Members can contact us via our support email address that is “support@xpatvoice.com". When they do so, the “Email Address" by which they are sending the email is visible to our support agents, along with their Device information that they are sending which includes their Device Model, Device OS. We use this information to investigate, respond to and resolve service issues (e.g., bugs).

  • 2.4 Analytics:
    xpatvoice.com products use a variety of third-party web tools for web analytics. We use these tools to collect basic information about visits and behaviour of our users on both xpatvoice.com and its members. This information is then used to maintain the website including: monitoring site stability, measuring site traffic, optimizing site content, improving search engine optimization and may help make the site more useful to visitors.

  • 2.5 Cookies:
    The xpatvoice.com uses cookies to improve the users experience while browsing/visiting the website. This website uses a cookie control system which enables the user to allow or disallow the use of cookies on their computer / device upon their first website visit. This complies with recent legislation requirements for websites to obtain explicit consent from their users before leaving behind or reading files such as cookies on a user's computer / device.

  • 2.5.1 Policy:
    Cookies are small files that are saved to the user's computer's hard drive which track, save and store information about the user's interactions and usage of the website. This allows the website to provide its users with a personalized experience. In order for our users to disallow or discontinue the use and saving of cookies from this website on their computer's hard drive, necessary steps will have to be taken within their web browsers security settings which will block all website cookies and it's external serving vendors. The software will automatically save a cookie to your computer's hard drive in order to track your engagement and usage of the xpatvoice.com website, but it won't collect, save or store personal information of users. Other cookies might be saved to your computer's hard drive by external websites or vendors when this website uses referral programs, sponsored links or advertisements. Such cookies are used for conversion and referral tracking, which typically expire within 30 days, though some may take longer. No personal information is saved, collected or stored.

  • 2.5.2 Cookies we use:
    When you use or access our Services, we may place several cookies files in your web browser. We use cookies for the following purposes; to enable certain functions of our Service, to provide analytics, to store preferences and to enable advertisements. Our site does not keep or use any personal information. Any anonymous information is handled according to our Privacy Policy as seen on our website. We are using following cookies:
    1. Last detected location (Save users previous city location so that he can change location easily from our recent location option)
    2. lastUpdatedLocation (Users last updated location saved to calculate times)
    3. onBoardingDisplayed (To restrict that on-boarding of site not displayed to user every time)
    4. recentLocations (To identify users recent location)
    5. timeZoneDifference.
  • However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the ‘Help section of your browser, but be aware that certain functionality may not be available to you.

  • 2.6 Update information:
    Any information that you want us to change or delete, for instance, your email address, can be requested by you. These requested changes will be made only after your consent, and we will update you regarding them. For any such requests you can always contact us on our support email i.e. support@xpatvoice.com.

  • 2.7 User consents:
    We will be storing the permissions that you have allowed the xpatvoice.com for audit purposes.

  • 3. Information we share
    Out of all the information that you provide us, we only use your “Full Name" and “Email address" to contact you or send you updates via newsletter. Please remember that when you use a link to go from our Service to another website or service by clicking an ad or for sharing any content, our Privacy Policy - Community Guidelines does not apply to those third-party websites or services. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk. We have given options to report ads and to opt out of our tracking analytics and newsletter subscription for your convenience.

  • 3.1 News And Events:
    News And Events are sent to our users weekly/bi-weekly/monthly which update the users on our exciting features, promotions, articles and much more. News And Events are sent only to those Members who have registered on the xpatvoice.com. We have given an option in our newsletters whereby users can unsubscribe. The user can unsubscribe from our newsletters whenever he wishes to.

  • 3.2 xpatvoice.com BLOG:
    With our Blog it is a useful tool for all members to utilize as an interactive tool whenever necessary, for further information email our support team.


  • 3.3 Customer Support:
    Our support channel that we use to handle all our user queries, feedbacks and issues is internal and easy to use. We only get to view our users “Email Address" and Device information that they are sending which includes their Device Model, Device OS. We use this information to investigate, respond to and resolve complaints and Service issues. If you are contacting us then you are sharing this information of yours at your own risk. Our support agents can also help update or delete your account information if it is requested by our users.

  • 3.4 Analytics:
    The information we gather from our analytics only helps us to improve your current experience. We use analytics in order to personalize your app experience and send you personalized push notifications. Through analytics we collect basic site usage information such as: how many visits xpatvoice.com receives, the pages visited by consumers, time spent on the site, the number of return visits to the site, the approximate location of the device used to access the site, types of devices used, etc. This information is then used to maintain the website including: monitoring site stability, measuring site traffic, optimizing site content, and improving the consumer experience.


  • 4. Your choices and obligations
    We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile to controlling the visibility of your posts. We offer you settings on xpatvoice.com to control and manage the personal data we have of you.


  • 5.1 For personal data that we have about you:
    You can perform the following actions on your account at any time:


  • 5.1.1 Edit:
    You can edit some of your Personal account data through your account which includes, updating your “Name", “Profile Picture", “Hometown", “Password". Business account can edit “Full Name", “Email Address", “Password", “Hometown", “Profile Picture", “Bio", “Website", “Contact" and “Address" . You can also ask us to change your “Email Address" associated with your account, update or fix your data in certain cases, particularly if its inaccurate.


  • 5.1.2 Download:
    You can download a copy of your data that is being used in xpatvoice.com and is linked to your account. The download options is present on both platforms. The following information will be sent to you in the form of a download link via email once requested:
    1. Your Personal Profile: name, password, hometown (location), profile picture, email
    2. Your Business Profile: business name, password, hometown (location), profile picture, email, business type, bio, website link, contact info, address
    3. Your feed data including posts shown in my feed, comments on post, likes on post, replies to comments on posts
    4. Your Local events including number of interests on an event, comments on events, replies to comments.


  • 5.1.3 Delete:
    You can delete your account by logging into xpatvoice.com, on your settings page. Once you have deleted your account, you will not be able to sign in using the same account. You will have to register again on the xpatvoice.com in order to use the same account. Once you delete or terminate your account, xpatvoice.com will delete all your data associated with this account which includes:
    1. Your Personal Profile: name, password, hometown (location), profile picture, email
    2. Your Business Profile: business name, password, hometown (location), profile picture, email, business type, bio, website link, contact info, address
    3. Your Global feed data including posts shown in my feed, comments on post, likes on post, replies to comments on posts
    4. Your Local events including number of interests on an event, comments on events, replies to comments.
    5. The only information that xpatvoice.com will keep with it is the email address associated with this account which will let us know that this account has been deleted and help us maintain a record of deleted accounts. If you wish to delete your account via our xpatvoice.com website, you will have to delete it using the xpatvoice.com by signing in from the same Email address from the Edit profile.


      5.1.4 News And Events subscription:
      At any point in time, you can choose to opt out of our newsletter subscription. In order to opt in again you will have to re-subscribe or you can always send a request to our support channel. All of these above mentioned functionalities can be done by us if you send us a request via our support representative.


      5.2 How long do we keep your content:
      Following termination or deactivation of your account, xpatvoice.com, its Affiliates, or its Service Providers may retain information (your email address primarily) and your permission consents for a commercially reasonable time for backup, archival, and/or audit purposes. Your email address will be retained in order to keep track of the deactivated accounts.


      6. Other information
      Any information required from members of xpatvoice.com please dont hesitate to contact us.

      6.1 Other websites and services:
      We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

      6.2. Children:
      Although the content shown on xpatvoice.com products is appropriate for any age of audience, however, children under the age of 13 are advised to create their accounts under the supervision of their parents or legal guardian. You must be over the age required by the laws of your country to create an account or otherwise use the services, or we will need to obtain verifiable consent from your parent or legal guardian. For any queries feel free to contact us at privacy@xpatvoice.com.


      6.3. How to contact us:
      If you have any questions about this Privacy Policy or the Service, please contact us via sending an email at privacy@xpatvoice.com.


      7. Changes to our privacy policy
      xpatvoice.com may update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of xpatvoice.com and its products after any modification to this Privacy Policy will constitute your acceptance of such modification.
      Please note that xpatvoice.com would be able to access only what the user wants to share. Any information shared with us by the user is completely protected and secure. Keeping our user's personal information safe is our utmost priority.

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